How we turn a problem into an individual solution
For several years now, we at Caramba have made available a wide and constantly extended assortment of cleaning agents which are successfully used in industry and trade, but also in the private sector of vehicles and households. Nevertheless, there always are problems that require brand new and custom-tailored solutions. For such cases, there is the Caramba contract production. Already since the 1960s, we have constantly developed new recipes in our laboratories and remained in close contact with the customer. Please read as follows the steps we take together to turn a specific problem into an innovative solution
5 Steps toward the individual recipe:
- Idea development
- Feasibility and expense assessment
- Product development
- Test attempts
- Individual recipe
1. From the problem to the idea
Unlike with series products for widespread problems, the contract production is about creating a special product for a very concrete problem. As customer, you know the problem very well and describe it to us as detailed as possible. Often times, it is essential that our experts take specimens of contaminants or pay a visit on site so as to outline the problem exactly. It is only once we know exactly what the product is supposed to do that we can move on to the proper development of the order.
2. The innovation forum
The innovation forum is our internal instrument to assess feasibility and costs. Here, we discuss how and with which means to tackle a problem and which steps are required for the development. A contract production is concluded only when we really are convinced that the end product can truly solve the problem. However, we normally always find a way to tackle the dirt.
3. The development
The actual development of a new product, the custom synthesis follows only after scrupulous feasibility analysis. Our laboratory team applies its experience and expertise to analyse the physical and chemical properties of the dirt and to find corresponding cleaning agents which are effective. Parallelly, our product management works on a completion plan so that you as a customer can also estimate when the product is ready for use.
4. The test attempt
After a certain while, our laboratory team would have developed a trial product which we will first test in our laboratory to see if the problem can be solved. Then, the trial product will be sent to you and for the first time, you will receive a concrete product of your contract production. Of course we will assist you in an advisory capacity during the field test. If the test is not satisfactory on site, we will immediately continue working and incorporate the experience of the application in the development process. If this or one of the following test applications is successful, the last step will follow.
5. The new recipe
As soon as you are satisfied with the cleaning performance of the contract production, the recipe will be fixed and the mandatory data sheets will be included in the composition of the new product. The brand new cleaner can then be bottled and packaged without any delay and will be delivered to the respective operation site depending on the order. You have now got the problem taped and know how to tackle the dirt in your operation.